Suppliers policy

Suppliers policy

QUALITY POLICY OF ASE OPTICS EUROPE WITH ITS SUPPLIERS

In order to ensure the quality of all our services, and in accordance with the quality processes designed for this purpose, ASE Optics Europe informs you that, as a supplier, you will be evaluated in terms of quality, following the following guidelines:

Incident log

  • Incidence: any issue affecting an order or contracted purchase, with a minor or slight impact on production activity, is considered an incidence.
  • ASE Optics will record any incident, whether it is an incident related to the delivery period (delay), condition of the product or packaging or similar.
  • In the case of accumulating more than 5 incidents in the course of 1 calendar year, the Quality department will analyze if it is pertinent to open a Non-Conformity as a supplier.

Non-conformity (NC)

  • NC: any incident or issue affecting an order or contracted purchase, with a medium or severe impact on the productive activity and with a negative effect on ASE Optics’ business.
  • Quality will inform you of the opening of the Nonconformity, sending you a form that must be answered in order to solve the NC.
  • If no response is received within 7 (calendar) days, Quality will consider the option to exclude you from its list of validated suppliers.
  • In the case of accumulating more than 5 NCs in the course of 1 calendar year, the Quality department will analyze if it is pertinent to exclude you from its list of validated suppliers.

Request for additional quality documentation

Depending on the type of purchase or characteristics of your services and products, Quality may require additional documentation and quality certificates.

Points of contact

  • Suppliers wishing to join the ASE Optics supplier network: info@aseoptics.com
  • Quality issues: quality@aseoptics.com

At ASE Optics Europe we value our relationship with all our suppliers, and we are constantly working to improve every relationship with them.

Signed: Quality Department of ASE OPTICS EUROPE

December 06, 2022

 

If you liked our supplier policy page you might also like to read our quality policy.

If you would like to know more about our Supplier Policy you can contact us through our contact page or also through this link.